Phone and web based support/tuning
Phone and web based support is charged by the hour in 15 minute increments. Initial consultations are free of charge, and we can generally give you a ballpark estimate of how much time should be expected for the task. We have a minimum charge of $50 for the first half hour, with additional time available at $20 per 15 minutes. For web based support and tuning you will need the following:
- Stable internet connection
- PC with appropriate tuning software
- TeamViewer software installed and up to date
On-site service
We offer on-site assistance in diagnostic, repair, installation and tuning by appointment. Rates are $750 per day (up to 8 hours) plus expenses. Expenses include travel/mileage, lodging and incidentals. We will supply tools and tuning equipment whenever possible. Copy of calibration files will be included when applicable.
In-house service
In-house projects will be quoted on a case-by-case basis. Initial consultation and estimates are free of charge.